What Information We Hold and Why
When you open an account, we collect your name, email address, contact number and the payment method you connect — whether that is DANA, OVO or GoPay. Transaction records linked to your wallet are stored to process deposits, handle withdrawal verification and resolve any account disputes.
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We also collect device identifiers and session logs when you access the platform from a mobile browser, which helps us detect unusual login activity and protect your account. Cookies and similar technologies track how pages are loaded so we can keep the lobby functional across sessions.
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We do not sell your personal data to third parties. Data shared with payment processors — including the e-wallet providers you use — is limited strictly to what those processors need to complete a transaction. Players in Palembang and across Indonesia can request a full copy
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of the data we hold on their account by contacting support. We retain account data for as long as your account remains active and for a period after closure as required by the jurisdictions where we operate.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.